Privacy Policy

Privacy Policy

Introduction

Welcome to https://4×4-parts-rgv.rgv4x4shop.com (referred to as “4×4-parts-rgv”, “we”, “us”, or “our” throughout this policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from our website visitors, users, and subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://4×4-parts-rgv.rgv4x4shop.com.
  2. Any mobile applications or services offered by 4×4-parts-rgv.
  3. Online forms, surveys, and registration processes.
  4. Interactions through email, phone, text messages, and other communication channels initiated by us or users.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with you in the following scenarios:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process your data to deliver personalized features and functionality.
  2. Website Visits: We track and record visits to our websites, including page views, unique visitors, and referral sources, for analytics and improvement purposes.
  3. Communication: We may reach out to you via email, calls, or text messages (SMS) for newsletters, promotional offers, or customer support.

Personal Data Collection

We collect various types of personal data to enhance your user experience and provide tailored services. The categories of information we gather include:

  1. Account Information: User names, passwords, email addresses, and profile details.
  2. Payment Information: Credit/debit card numbers, expiration dates, and billing addresses (collected through secure third-party payment processors).
  3. Financial Information: Bank account details (if provided for direct deposits or payments).
  4. Purchase Information: Product order history, quantities, prices, shipping addresses, and transaction IDs.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to deliver content and analyze user behavior.
  6. Location Data: GPS coordinates (if enabled by users for location-based services).
  7. Feedback and Reviews: User comments, product reviews, and survey responses.
  8. Social Media Information: User data shared when interacting with our social media accounts.
  9. Product Information: Product preferences, shopping cart data, and product recommendations based on browsing behavior.

We collect this data through direct user input, server logs, cookies, pixels, and other tracking technologies. Additionally, we may receive personal data from third-party sources, such as payment processors or marketing partners, who adhere to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics data:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling you to log in.
  2. Preference Cookies: They remember settings like language preferences and display options.
  3. Analytics Cookies: Used to collect aggregated data about website usage for improvement purposes.

Users can manage their cookie choices through our Cookie Manager or by adjusting their browser settings. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data only for as long as necessary, considering legal requirements, tax obligations, and business needs. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information. This process helps ensure your privacy and complies with data protection regulations.

Security Measures

Implementing robust security measures is crucial to safeguard your personal data:

  1. Encryption: We use encryption protocols for data transmission and storage to protect sensitive information.
  2. Secure Servers: Our servers are maintained by secure hosting providers who follow strict privacy and security standards.
  3. Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
  4. Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under 18 years of age. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Dependent on Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may be entitled to:

  1. Access: The right to request access to your personal data held by us and to receive a copy of this information.
  2. Rectification: The ability to rectify inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data from our systems.
  4. Restriction: Limiting the use or processing of your personal data in specific situations.
  5. Data Portability: Receiving a copy of your personal data in a structured, commonly used format, and transferring it to another controller.
  6. Objection: Objecting to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right not to be subject to automated decision-making processes that significantly affect you.
  8. Complaints and Appeals: Filing complaints with relevant data protection authorities and appealing decisions made regarding your privacy rights.

To exercise any of these rights, please contact our Privacy Team using the information provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or general feedback, please contact us:

  • Email: contact@4×4-parts-rgv.rgv4x4shop.com
  • Postal Address: [Provide the physical address]

We appreciate your trust in 4×4-parts-rgv, and we are committed to protecting your privacy throughout your interaction with our services.